Frequently Asked Questions
Welcome to Mint Boutique. This website provides information, products and services subject to the following terms and conditions described. By accessing mint boutique online you are acknowledging that you have read, understood and accepted, without limitation or qualification, and are bound to terms and conditions of Mint Boutique.
Mint Boutique ships throughout Australia and internationally using our designated shipping service Australia Post. All of our products are subject to availability. In the unfortunate event that an item is not available Mint Boutique will contact you immediately and give you the option of selecting an alternate size, item or a return. Please note: orders are not complete until shipment has been finalised.
We accept all major credit cards & paypal.
We work hard to provide a safe and convenient online shopping experience. We use paypal as our only payment option. Paypal enables you to pay without sharing your financial information. Making shopping secure and easy. Not only do they help keep your financial information private, they guarantee 100% protection against unauthorized payments sent from your account. When you pay with paypal, your credit card and bank numbers are never seen by the seller or merchant. Your financial information stays safe. Plus, you’re protected 100% against unauthorized payments sent from your account.
We use the latest secure banking technology, with paypal. Your information is safe and secure, every time you shop online with us. We provide a range of payment methods including visa, mastercard and paypal to ensure your checkout is smooth.
The security of your personal information is important to us. While we exercise appropriate care in relation to the security of your personal information, no data transmission over the internet can be guaranteed to be completely secure. Mint boutique does not warrant the security of any personal information transmitted to us over the internet and you do so at your own risk.
To reduce the risk of online credit card fraud mint boutique may request additional identification such as a current driver license or passport, utility bill or any other form of identification that will assist in confirming the identity of the card holder.
With your approval, this information may be used:
- To send news, information about our activities and general promotional material which we believe may be useful to you
- To deliver any products to you which you purchase from us
- To monitor who is accessing the website or using services offered on the website
- To profile the type of people accessing the website. If you do not wish to have your personal information used in this manner or for any other specific purposes, you can contact us accordingly.
All private information supplied by customers to mint boutique including names, addresses, credit card details, and email addresses will not be shared or sold to third party companies. We will only use your supplied email address to contact you about special offers only if you select this option.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when usingv this website, then you can be assured that it will only be used in accordance with this privacy statement
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your
information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent un-authorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps
analyse web traffic or lets you know when you visit a particular site. Cookies
allow web applications to respond to you as an individual. The web application
can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical
analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. Cookies also help deliver
marketing and advertising materials that are relevant to you across the website
and social media. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not
have any control over that other website. Therefore, we cannot be responsible
for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the
website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above
address. We will promptly correct any information found to be incorrect.
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout
reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of
enabling and operating our text messaging program. Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text